Shipping policy

Shipping Policy

Processing Time:
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow extra time for your order to be processed.

Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and the shipping method selected at checkout. Estimated delivery times are:

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Overnight Shipping: 1 business day

Order Tracking:
Once your order has shipped, you will receive a tracking number via email. You can track your order using this number.

Shipping Restrictions:
We currently only ship to [list the countries or regions you ship to, e.g., within the United States, Canada, etc.]. We do not ship to P.O. boxes or APO/FPO addresses.

International Shipping:
For international orders, additional customs fees, taxes, or import duties may apply. These fees are the responsibility of the customer. Please check with your local customs office for more information.

Lost or Damaged Items:
If your item is lost or damaged in transit, please contact us at shunshanstore@gmail.com. We’ll assist you in resolving the issue as quickly as possible.

Free Shipping Offers:
We occasionally offer free shipping promotions. To qualify, a minimum purchase amount may apply. Please check the specific terms and conditions for each promotion.